Citizen-Centred Police Control Room Maturity Assessment
Sopra Steria's Citizen-Centric Control Room model puts citizens at the heart of decision making. It can help police forces address their most pressing challenges around demand management, keeping pace with changing public expectations of how to contact the police, and staff wellbeing and retention.
Our citizen-centric control room maturity assessment will help forces understand where they are today against our model and help them plan the next steps to kick-start their journey.
We are pleased to offer the maturity assessment as a free of charge service to forces. The assessment comprises a short survey to be completed by staff and a follow-up workshop to discuss the findings. Forces will receive a summary report and list of key recommendations.
Enter your details in the form on the right to register for your free maturity assessment.
We will complete one assessment per force, and we ask that the person registering is in a position to co-ordinate the survey within their force.
For more information about the maturity assessment or citizen-centric control rooms, please contact Charlie Cox, Head of Public Safety Consulting, Sopra Steria.