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Welcome

Welcome to the second edition of Financial Services in Action, where we explore the evolving challenges facing the industry and the opportunities to innovate in response.
 
With the Consumer Duty raising expectations for fair value and supportive outcomes, financial services providers are under pressure to prove their customer experiences work end to end. At Sopra Steria Financial Services, we focus on enhancing customer journeys by connecting channels, data and operations – while strengthening fraud detection, streamlining regulatory reporting, and improving outcomes in areas such as debt recovery.
 
In this edition, you’ll find insights on savings management, an invitation to our upcoming AI literacy webinar, updates on Credit Week, and more.
Ross Purcell
Head of Financial Services Consulting
Sopra Steria Financial Services
Webinar: The leadership literacy behind effective AI adoption

AI Literacy is still one of the biggest reasons organisations struggle to get real value from AI. In this 30 minute webinar, we share what AI-literate organisations doing differently and why leadership understanding is becoming a critical part of successful AI adoption.
REGISTER HERE
Blog: Hands up, who wants to risk losing their savings?

Not enough people invest, and regulatory risk warnings are part of the problem. In this blog, you’ll learn how our human-centred design tools can help us to fix them.
READ MORE
Blog: The next evolution in fraud strategy: human-informed, AI-driven rulesets

Fraud strategy has always evolved in waves.
Discover how human-informed, AI-powered rulesets are transforming fraud prevention by delivering precision, agility and transparency for businesses in a rapidly changing digital landscape. 
READ MORE
Webinar recording: Reimagine IT Operations with AI

AI has the power to transform IT service management, but many organisations struggle to realise its benefits. Watch this webinar recording to explore how a Managed Service approach can help you fix foundational challenges, optimise ITSM and IT operations and unlock AI-driven efficiencies.
WATCH NOW
See you at Credit Week!

We’re really looking forward to seeing colleagues from across the credit industry at this year’s Credit Week, at the Celtic Manor Resort from 23-25 June.
BOOK MY PLACE
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