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Welcome

Welcome to our newsletter, where we will explore the latest challenges in financial services, as well as the opportunity for innovation. At Sopra Steria Financial Services, our focus is simple: delivering measurable value for the sector. Whether that’s through enhancing fraud detection, streamlining regulatory reporting, boosting debt recovery or enabling more impactful customer journeys, the goal is the same: smarter operations, stronger governance, and better outcomes for customers.

In this edition, we share practical examples and insights from across the financial services and technology landscape – highlighting what’s delivering value today, and where forward-thinking organisations are investing next.
Rob McElroy
Chief Executive 
Sopra Steria Financial Services
Blog: Can traditional banks counter the neobank threat?

The future of banking is no longer just about transactions; it’s about empowering customers and their financial wellbeing. The question is no longer whether to invest in customer financial health, but whether traditional banks can implement it swiftly enough to stem the tide of digital defection.
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White paper: From crisis to prosperity: AI and Open Finance for holistic financial health and smart future planning

Discover how AI and Open Finance can move financial services beyond traditional credit scoring to deliver holistic financial health insights and smarter future planning.
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Course: AI for Leaders - understand AI clearly,  practically, and responsibly – without jargon or hype.

Sign up to our three-part 60‑minute AI literacy course for leaders. Think of it as the essential AI knowledge every leader needs. You’ll leave with a shared language for AI, sharper judgment, and practical tools to steer your organisation with confidence.  
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Video: QUALCO Live

Check out the first episode of QUALCO UK Live, featuring our Executive Client Director, Tim Tomlinson. In this episode, Tim discusses debt management and the Debt Resolution Services (DRS) framework with Jan-Michael Lacey and Christian Jacob, hosted by Ellie Duncan.
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Webinar: Reimagine IT operations with AI

Join our expert-led webinar, in partnership with ServiceNow, to explore how an AI-first approach, enabled by Managed Services, can optimise IT operations, address common platform blockers and deliver measurable business outcomes. 
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